CASE STUDY Example | Topics and Well Written Essays - 500 words - 1

Case Study Example The handheld solution was a lot better than the laptop solution because of various reasons. First reason being that the time needed to boot the laptop, login to the VPN and access the information was same as that needed to call CSRs. This meant that salespersons would rather call the CSR than use their laptop. This was not the case with Smartphone, information was accessible in seconds. Second was the portability and simplicity factor of the Smartphone. It was lot easier to carry and simpler to use when compared to laptops. The other types of information, besides inventory, that the salesperson might like to have access to over their BlackBerry phones are customer database, product catalogue, price details, order status information, sales forecasts, sales targets, sales force route planning and navigations, internet, market research, etc. There are numerous security issues that arise when there is mobile access to private corporate information. The company’s confidential information can be now accessed by anybody who can get through the network. Crackers can easily break into networks if there aren’t strict security policies. This information can be used against the company in numerous ways. Apart from access to information various changes can be made to the network that can make a deep impact on the company. Barriers that exist in businesses that hamper the adoption of enterprise 2.0 are traditional business culture and the belief that social networking leads to generation of huge amounts of worthless data. According to traditional business culture the time spent on social networking sites eats from the actual productivity. The best way to make a case for the implementation of Enterprise 2.0 is to highlight the effectiveness in communication among different departments of the company. It makes it even more attractive if the company has an international presence. Also, the wrong notion that Enterprise 2.0 applications